We Take a Lot of Pride in Being Different.

Mike Bollinger

Mike Bollinger

Post written by Mike Bollinger, Operations and Business Development

We’ve all experienced the following scenario a few times in our lives. You’re talking to someone, often for the first time, and they ask you, “So what do you do for a living?”

Sometimes that explanation is simple and straightforward. Other times, not so much. As a young professional in the staffing industry, I’ve found myself often responding with “I work in staffing” and leave it at that.

The reason is that discussions about the staffing industry can take a countless number of turns, both negative and positive.

The purpose of this post isn’t to try to persuade people to think a certain way about the staffing industry as a whole, but to instead share what led me to find a home at Grafton and why I plan to spend the majority, if not the rest, of my career here.

Grafton differs from the majority of the staffing world in several ways, but I want to highlight three critical areas:

  • Grafton’s Internal Culture
  • The Grafton/Client Relationship
  • The Candidate Experience

Grafton’s Internal Culture

The internal culture at Grafton is the foundation of the successful reputation that’s been built and earned over our 36 years in business. We constantly preach (and consistently practice) several different qualities and virtues on both the professional and personal levels. Those practices include, but are not limited to:

  • 100% transparencdifferenty on the client and candidate level
  • Honesty and integrity on any level 100% of the time
  • Support without hesitation both professional and personal
  • View each role as equally important… from the receptionist to the president… and everything between
  • Win or lose, Grafton operates as a team with a “no one left behind” mentality

The Grafton/Client Relationship

Our clients receive more than just their job openings being filled with our candidates.

We pride ourselves on the fact that our clients view us as a partner instead of just a vendor.

We accomplish this by consistently remaining true to our values, ourselves and our clients.

Our goal isn’t solely to fill positions but to truly learn and understand our clients to the point that if they feel pain, we feel it too. We’re an extension of their team and we want them to know we’re there for them, in good times and in challenging times.

The Candidate Experience

Here’s one quick example that demonstrates who Grafton is as an organization when it comes to working with candidates…

Many candidates who have worked with staffing agencies experience pressure to quit jobs without notice when they’re getting ready to start a new one. Until joining the Grafton team, this was all I had ever seen in the staffing industry.

I feel extremely blessed to be a part of a team/ organization that doesn’t conduct business in those terms. We always respect and honor our candidates wishes to put in a notice if they’re currently employed. It’s little things like these that truly set Grafton apart from many other staffing companies in the industry.

The ultimate goal is to provide a service that results in a happy client, candidate and staffing firm. I like to refer to this as the “triangle of happiness”. If one piece is unsatisfied, we’ve got more work to do.

Grafton Launches New Website, Blog in Pain-Free Fashion

Jeff Hagen

Jeff Hagen

Post written by Jeff HagenStaffing Exec ◉ Educator ◉ Award Winning BBQ’r ◉ DIY Hack ◉ Rotarian

I’m super excited to announce the launch of our brand new website!

We put A LOT of work and effort into it, and now it’s so much easier for candidates, clients and prospects to get information about us. And now candidates can easily find and apply for jobs from their mobile devices.

As I reviewed the site and had some time to reflect, it struck me how hard it was to believe that we’ve been running the GraftonEd program for three years now and never had anything on our website about it! But it’s there now for us to share with the world and it feels great to finally have that done.

The Website Process – Virtually Pain-Free

As to what it took to build the new website…Wow. What an amazing (and virtually pain-free) process it was.

We started months ago working with Mike Farag at Fervor. He and his team did an outstanding job uncovering why our partners choose to work with Grafton. They talked with several of our clients and dozens of our candidates. We received some great feedback, most of which is now reflected on our new website. Big THANK YOU to everyone involved.

Once we finished the process with Fervor, I called Mic Johnson with Blue Gurus. I knew these guys did a great job with several other companies in town. I’ve seen what they’d done with some of my friends’ companies and I knew I needed to work with them.

Grafton websiteMic referred us to Julie Bartels Smith, owner of JBSmith Communications, to help us articulate the information we gathered.

Julie made everything so simple. She came in for a few hours and we went through our vision for the content that would be on the website.

She asked us great questions about the website and its purpose. Her questions generated plenty of conversation among the team.

She took the information we gave her and made sense out of it all. Julie added stuff, removed stuff and changed some other stuff…but it all works. Thank you Julie.

The Website Was Built AT OUR OFFICE

Then Blue Gurus came to our office (yes, they built the website AT OUR OFFICE).

Mic and I had talked about it for weeks and he tried to prepare me for what was going to happen.

I had completed all of my homework. We had the info from Julie so everything was ready to go. They sat down in our conference room and started plugging way.

It’s kind of funny, actually. You see, our conference room has a glass wall so whenever we walked by it was like seeing two model employees working. Heads down, no talking, work faces on.

In just a couple of hours they were able to show me a few pages of our new website. I couldn’t believe what I saw. I was so excited. By the end of the day the site was up and live. Are you kidding me?

It was a great experience from beginning to end and I couldn’t be more pleased with the outcome. Please check out our new and improved website and let us know what you think!

Oh and by the way, as you might be able to tell from the article you’re reading right now, we’re going to start blogging. Mic tells me it’s a good idea and one thing I’ve learned for sure during this process…when a Blue Guru speaks, I’m smart enough to listen.

You’ll see a new post each week on who we are, what we do, and why we do it. We’re excited to share our stories!